Benefits of Need a Nerd

So what are the BENEFITS of having Nerds up your sleeve?

Computing at home can sometimes be a real challenge. Crashes, slow computers, data loss and viruses – the list of potential problems is long and frustrating.

Our Nerds are dedicated to preventing problems with your technology. And if problems do arise, our Nerds are there to get you back up and running fast.

Dedicated Account Manager

Need A Nerd is one of the few technology support companies that have account managers and are locally owned to support your technology requirements and assist you.

Free Upgrade Advice

Our Nerds provide upgrade advice and can produce written recommendations or quotes. We’ll identify your system’s risks, opportunities and help you get your technology working for you.

The Nerd Guarantee

Our Nerds know you just want it fixed. No jargon, no questioning why you did something. We’re here to serve you.

Need A Nerd is a nationwide brand servicing the residential market and we stand behind our service. If it’s not right, we’ll sort it. It’s as simple as that.

We guarantee our booking times.  If your Nerd is running late and hasn’t phoned ahead to let you know, he or she will drop and give you 10 press-ups when they arrive and you won’t be charged service fees for the visit.

The Nerd Brain – Our Central Nerdish System

All our Managers / Nerds have access to the technical skills of the entire Nerd group including the problem solving strength of our Central Nerdish system, other Nerd expertise in specific fields and our Nerd Gurus in a neon lit cave somewhere in the Nerd ether. Whatever happens, we’ll make sure you get the best advice.

Travel

Because we’re Nerds and love spending time in the Nerdmobiles we do not levy any travel charges or travel time if you live in one of our nationwide coverage areas.